This shop does not offer refunds on hardware. If we have made an error on your finish selection or hardware item please contact us. We will respond quickly with instructions for how to return the incorrect items from your order.
We can ship to virtually any address in the USA, Canada, Australia and New Zealand. Please note: Any import, duties, and/or custom fees are the responsibility of the individual. This store will not be responsible for said fees. Thank you for your understanding. Please allow 5 to 7 days to process your order.
When you place an order, please note that we charge a flat shipping rate for our merchandise. The majority of the time, most of the items ordered will fit within a small priority box. We choose to ship all items this way, including zipper coils, in order to ensure your order arrives undamaged.
Thank you for choosing So You Need Hardware! We appreciate your business!